Checking your credit reports after completion: all three agencies, free

Your IVA is done, and before you apply for anything new there is one job worth an hour of your time: reading your own credit reports. The UK has three credit reference agencies, they hold three separate versions of your file, and after an IVA it is common for at least one of them to be showing something out of date. This guide shows you how to check all three for free, what to look for line by line, and how to get mistakes put right.

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Written by the AfterMy team · Reviewed by Ben Miller, Customer Success Manager

Last reviewed: July 2026

Quick answer

You can check your credit reports with all three UK credit reference agencies, Experian, Equifax and TransUnion, for free. After your IVA completes, check that the IVA is marked as completed with the right dates, that every debt included in it shows a zero balance, and that no default is dated after the day your IVA started. Checking your own report is a soft check that only you can see, so it does not affect your credit score. If something is wrong, your completion certificate is the evidence that puts it right.

On this page

Why checking your reports is the first job after an IVA

Lenders do not see your paperwork, your certificate or your story. They see your credit reports, and they make decisions on what those reports say. After an IVA completes, it is surprisingly common for a report to be out of date: a debt still showing a balance, a default dated after the IVA began, or the IVA itself not yet marked as completed. Left alone, errors like these can make your file read as if you are still insolvent, and that can mean avoidable declines just as you are starting to rebuild. An hour of checking now can save months of knock-backs later.

Key point

Lenders see your reports, not your paperwork. Make sure all three reports tell the finished story.

Who are the three credit reference agencies?

The UK has three credit reference agencies: Experian, Equifax and TransUnion. Each one holds its own version of your credit file, built from what lenders report to it, and lenders do not all report to, or check, the same agencies. That means your three reports can genuinely differ, and a mistake can sit on one report while the other two are clean. This is why checking one agency is not enough. After an IVA, the only way to know what any given lender might see is to read all three.

How to check all three credit reports for free

You never need to pay to see your own credit file. Every agency must give you a free copy of your statutory credit report, which you can request through its website. For ongoing checking, free routes exist for all three at the time of writing: Experian offers a free account showing your Experian report, ClearScore shows your Equifax report for free, and Credit Karma shows your TransUnion report for free. Each agency also sells paid subscriptions with extra features, but you do not need one simply to read and check your file. Viewing your own report is recorded as a soft check that only you can see: it is not an application for credit and it does not affect your score.

Key point

Free routes exist for all three agencies. Paid subscriptions are optional extras, not the price of seeing your own file.

What to look for on your reports after an IVA

Work through each report with your IVA paperwork beside you. First, the IVA entry itself: it should be marked as completed, with the correct start date and completion date. Second, every debt that was included in your IVA: each one should show a zero balance and a settled or partially settled status, not an active balance being chased. Third, default dates: a default on a debt that went into your IVA should not be dated after the day your IVA started, because a later date keeps that marker on your file for longer than it should be there. Finally, the basics: your name, addresses and electoral roll details should be accurate and consistent across all three reports.

How to fix mistakes on your credit reports

If you find an error, you can dispute it with the credit reference agency, with the lender that reported it, or both. Each agency has a free online dispute process, and they typically respond within about 28 days. Your IVA completion certificate is the key piece of evidence, so have a copy ready to send: it proves the arrangement finished and when. While a dispute is being investigated you can also ask the agency to add a notice of correction, a short statement in your own words that lenders see alongside the entry. Fix the same error at each agency where it appears, because correcting one report does not automatically correct the other two.

Key point

Your completion certificate is your proof. Keep it safe and send copies, never the original.

How often should you check your reports?

Check all three shortly after your completion certificate arrives, then again a month or two later to confirm any corrections have gone through. After that, a check every few months is a good rhythm while you rebuild, because you will want to see your new positive history being reported properly. The IVA marker itself leaves your file six years from the date the arrangement started, or on your completion date if the IVA ran longer than that, and it is worth checking all three reports again once that date passes to confirm the marker has gone from each one.

How AfterMy fits in

AfterMy is a credit broker, not a lender. We work with a panel of lenders and partners rather than the whole market, and we may earn a commission when we introduce you to one of them. Checking your reports is something you can do yourself for free, and we will always say so. Where we help is with what comes next: your Comeback Plan captures your arrangement type, your key dates and your goals, so the options we point you at fit where your file actually is, from the day you complete through to the day the marker leaves your reports.

Reviewed byBen Miller, Customer Success Manager, AfterMyMore about Ben

Frequently asked questions

Does checking my own credit report lower my score?
No. Viewing your own report is recorded as a soft check, which only you can see and which does not affect your score. That is different from a full credit application, which places a hard search on your file that other lenders can see.
Is it really free to check all three agencies?
Yes. Every agency must provide your statutory credit report free of charge, and at the time of writing free ongoing options cover all three: a free Experian account for Experian, ClearScore for Equifax and Credit Karma for TransUnion. Paid subscriptions exist but you do not need one to check your file.
My IVA has finished but it still shows on my report. Is that a mistake?
Not by itself. The IVA marker stays on your file for six years from the date the arrangement started, or until your completion date if the IVA ran longer, and completing it does not remove the marker early. What should change is the status: the entry should show the IVA as completed, with the correct dates. If it still shows as active, that is worth disputing.
A debt that was in my IVA still shows a balance. What should I do?
Dispute it. Debts included in your IVA should show a zero balance with a settled or partially settled status once the IVA completes. Raise it with the credit reference agency or the lender, send a copy of your completion certificate as evidence, and check the same debt at the other two agencies while you are at it.
Which credit reference agency do lenders actually use?
It varies by lender, and many use more than one. Because you cannot know in advance which agency a future lender will check, the safe approach after an IVA is to make sure all three reports are accurate, not just the one you happen to look at most.

Reports checked? Now plan the rebuild.

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