IVA
Finished your IVA with Advice Centre Group? Here's what's next.
Completed your IVA with Advice Centre Group? This guide covers how to reach the firm, your completion certificate and your credit file, then your next step with AfterMy.
- Made for life after your IVA
- Not an application
Free to use, no obligation. The plan itself won't affect your credit score. It is not advice, and acceptance is never guaranteed.
Written and reviewed by the AfterMy team · Last reviewed October 2026
Quick answerGet your certificate, then your Comeback Plan. Ask Advice Centre Group in writing to confirm your IVA has completed, check your credit file and the Individual Insolvency Register, then start your AfterMy Comeback Plan. Contact details are below.
How to contact Advice Centre Group about your IVA
Advice Centre Group, which trades as The Advice Centre, supervises its IVAs itself. The details below are the ones it publishes on its website. You can also check the contact details on your own Individual Insolvency Register entry. Quote your client reference number when you get in touch.
- Phone: 0161 660 6270
- Email: Enquiries@
advicecentregroup.co.uk - Post: Advice Centre Group Ltd, Second Floor A, Cheadle Place, Stockport Road, Cheadle, SK8 2JX
Getting your Advice Centre Group completion certificate
The completion certificate comes from your supervisor, once the last payment is in and the IVA has been closed. Put your request in writing with your IVA reference and keep a copy. Then look yourself up on the Individual Insolvency Register to confirm the IVA is recorded as completed.
Finished your IVA? Your Comeback Plan maps your dates and shows options from our panel you may be able to apply for.
Start your Comeback PlanChecking your credit file and the register
Each of the three credit reference agencies, Experian, Equifax and TransUnion, must provide your statutory credit report free. Get all three once your Advice Centre Group IVA has ended and check that the IVA shows as completed and the debts included in it are updated.
An agency must investigate and correct anything wrong, so send a copy of your completion certificate with any dispute. Check the Individual Insolvency Register under your name as well.
The IVA stays on your file for six years from its start date, or until it ends if that is later: When does an IVA leave your credit file?
What's next: your Comeback Plan
Your AfterMy Comeback Plan starts with what you tell us: the solution you completed, the dates that matter and what you want to do next. It isn't an application, and the plan itself won't affect your credit score. AfterMy has no link to Advice Centre Group. We're a credit broker, not a lender.
Your Comeback Plan maps your dates and shows options from our panel you may be able to apply for.
Guides
Keep reading
Questions
Frequently asked questions
What is Advice Centre Group's phone number for existing customers?
0161 660 6270, the number on its complaints policy. Have your client reference number ready.
How do I get my Advice Centre Group completion certificate?
Once your final payment has been made and the IVA closed, the supervisor issues it. Email Enquiries@
What is The Advice Centre?
The Advice Centre is the trading name of Advice Centre Group Ltd, based in Cheadle.
When does my Advice Centre Group IVA leave my credit file?
Six years from the date the IVA started, or when it ended if that is later. Until then it shows as completed. Check your reports from all three credit reference agencies after it finishes.
What is the AfterMy Comeback Plan?
A plan for after your IVA. Tell us the solution you finished, your key dates and your goals, and it maps your dates and shows options from our panel you may be able to apply for.
Is AfterMy part of Advice Centre Group?
No. AfterMy is separate from Advice Centre Group. We're a credit broker, not a lender, and we have no involvement in your IVA.
Finished with Advice Centre Group? Start your Comeback Plan
Your Comeback Plan maps your dates and shows options from our panel you may be able to apply for.
Start your Comeback Plan