IVA
Finished your IVA with Debt Movement? Here's what's next.
Completed an IVA with Debt Movement? Here is how to reach its existing-customer team, get your final paperwork and check your credit file, then your next step with AfterMy.
- Made for life after your IVA
- Not an application
Free to use, no obligation. The plan itself won't affect your credit score. It is not advice, and acceptance is never guaranteed.
Written and reviewed by the AfterMy team · Last reviewed October 2026
Quick answerYour final paperwork, then your Comeback Plan. Ask Debt Movement in writing for confirmation that your IVA has completed, check your credit file and the Individual Insolvency Register, then start your AfterMy Comeback Plan. Contact details are below.
How to contact Debt Movement about your IVA
Debt Movement keeps separate phone numbers and email addresses for new enquiries and for people it already looks after, so use the existing-customer routes. It also handles IVAs that began with Aperture Debt Solutions.
Contact Debt Movement
Not part of Debt Movement- Existing customers
- 0333 987 0000
- Online
- Customer portal on debtmovement.co.uk
- By post
- PO Box 7900, Wolverhampton WV1 9TJ
From debtmovement.co.uk, checked 31 October 2026.
Getting your Debt Movement completion certificate
Debt Movement's FAQs say your final report should be with you within 3 months of your last payment. If you are waiting for confirmation that your IVA has completed, email Clientservices@
Finished your IVA? Your Comeback Plan maps your dates and shows options from our panel you may be able to apply for.
Start your Comeback PlanChecking your credit file and the register
Once your Debt Movement IVA has finished, check your credit file. Experian, Equifax and TransUnion must each give you your statutory credit report free of charge.
Look for the IVA recorded as completed and the accounts included in it updated to show it has ended. If anything is wrong, tell the agency: it must investigate and correct anything wrong, and your completion certificate is your evidence.
Search your name on the Individual Insolvency Register too. An IVA stays on your credit file for six years from the date it started, or until it ends if that is later.
Our guide, When does an IVA leave your credit file?, explains the date.
What's next: your Comeback Plan
With your IVA finished, the next step is your AfterMy Comeback Plan. Tell us the solution you finished, your key dates and your goals. It isn't an application, and the plan itself won't affect your credit score. AfterMy is not part of Debt Movement: we're a credit broker, not a lender.
Your Comeback Plan maps your dates and shows options from our panel you may be able to apply for.
Guides
Keep reading
Questions
Frequently asked questions
What is Debt Movement's phone number for existing customers?
0333 987 0000. The 01656 336 771 number is for new customers.
How do I get my Debt Movement completion certificate?
Email Clientservices@
My IVA started with Aperture. Should I contact Debt Movement?
Yes. Debt Movement handles Aperture IVAs and holds their records.
Is there a Debt Movement online login?
Yes. The Customer Portal Login is on the Debt Movement website.
Will my Debt Movement IVA come off my credit file when it ends?
Not straight away. The IVA stays on your file for six years from its start date, or until it ends if that is later, and should show as completed in the meantime.
What is the AfterMy Comeback Plan?
AfterMy's next step for people who have finished a debt solution. It maps your dates and shows options from our panel you may be able to apply for. The plan itself won't affect your credit score.
Is AfterMy connected to Debt Movement?
No. AfterMy is a credit broker, not a lender, and is not part of Debt Movement.
Finished with Debt Movement? Start your Comeback Plan
Your Comeback Plan maps your dates and shows options from our panel you may be able to apply for.
Start your Comeback Plan